Avlu Complete · all four apps
Four apps, one system.
Avlu Complete: treatment plans, lead distribution, calls and a WhatsApp team inbox, in the same patient file: a complete CRM for dental-tourism clinics, if you want one. Even so, they are not all switched on the same day; we turn them on one by one, as your team is ready.
One patient, four apps.
A patient's path from the first form to the booking, and which app does each step. The patient stays in the same file from start to finish.
- Lead
The patient fills in a form
A Meta form lead becomes a patient file in about a minute; the language and country are known, and the same number is linked to the same patient.
Lead Distribution - First contact
The right coordinator calls
The lead goes to the right coordinator by language, shift and turn. The coordinator calls from the file in one click; the call is logged on its own and counts as first contact.
Calls - WhatsApp
The patient writes and sends photos
The chat sits on the clinic's number, under the coordinator's name; photos and X-rays are added to the patient file.
WhatsApp - Plan
The doctor approves the plan
The plan is made on the tooth chart from your price list and approved by the doctor; the PDF comes out in the patient's language.
Treatment Plan - Deposit
The patient pays a deposit
The “Deposit received” stage records the amount and the currency; it shows in the reports.
Shared core - Booking
Booking and arrival
The “Booked” stage keeps the arrival date. After treatment the patient moves to “Treated”; for a lost patient, the reason is written down.
Shared core
Four apps, each with its own page
Each one works on its own. Where your clinic struggles most decides which one comes first.
Avlu Treatment Plan
Tooth-chart plans from your own price list
Available now. We install it on your clinic's server within about two weeks of signing.
Avlu Lead Distribution
Meta leads to the right coordinator
Available now. We install it on your clinic's server within about two weeks of signing. It is set up on your clinic's own Meta app, so Meta's own approvals can add time.
Avlu Calls
Stage-by-stage calling with CloudTalk
Available now. We install it on your clinic's server within about two weeks of signing. It works with your clinic's own CloudTalk account.
Avlu WhatsApp · team inbox
A team inbox on your clinic's number
Available now. We install it on your clinic's server within about two weeks of signing. It runs on your clinic's own WhatsApp Business account and your clinic's own Meta app, so Meta's own approvals can add time.
The shared core under every app
Whichever app you start with, the shared core comes with the first one. It is not sold separately and is not a separate line on the invoice.
Patients and stages
One file per patient and your sales stages; a reason is required for every lost patient.
Users and roles
Two-factor sign-in. A coordinator sees only their own patients, phone numbers are hidden on screen, and only the clinic owner can export.
Price list
Your clinic's price list in one place; plans are priced from it.
Append-only audit log
Who did what, and when, is kept in a log that cannot be changed.
KVKK pack
A data processing agreement, a sub-processor list, and notice and consent templates.
Backup and full export
An encrypted daily backup off the server, in the same region as the server; all your data as CSV and SQL whenever you want it, free.
Reports and team decisions
Management reports and team decisions; with team decisions you see who has read and confirmed them.
Leaderboard and rewards
Weekly rankings and targets; you switch the extras on and off in the settings.
One screen for the clinic owner
Leads by source and by country, first-contact speed, this month's funnel from first contact to plan and booking, losses with their reasons, and a table per team and per coordinator, on one page. A second screen shows, per team, the chats waiting for a reply and the overdue follow-ups.
Connections
Only what is needed, each on your clinic's own account.
Meta
Lead forms (Lead Distribution) and the WhatsApp Cloud API (the team inbox), on your clinic's own Meta account.
CloudTalk
The ready integration for Calls. Other telephony providers are integrated on request.
No other CRM needed
You need no Zoho and no separate CRM; we import your existing patients and price list once, from Excel or CSV, at installation.
Or keep your CRM
Already use a CRM? Avlu works next to it: Zoho CRM is ready, and other CRMs with an API are connected during setup.
No AI
With Avlu, no AI talks to your patients, and Avlu sends no data to AI companies.
Why Avlu Complete?
- Bought one by one, the four apps cost €14,500; Avlu Complete costs €10,750. The difference is €3,750 (26%).
- Two apps cost €8,500; all four cost only €2,250 more.
- If you are thinking of three apps, Avlu Complete is the better choice; three apps are not priced separately.
- 2 on-site training days instead of 1.
- One renewal date: Updates & Support for every app renews on the same day.
Recommended order of installation
We turn the apps on one by one, as your team is ready. Next to each app is where it stands today.
Available now. We install it on your clinic's server within about two weeks of signing.
Available now. We install it on your clinic's server within about two weeks of signing. It is set up on your clinic's own Meta app, so Meta's own approvals can add time.
Available now. We install it on your clinic's server within about two weeks of signing. It works with your clinic's own CloudTalk account.
Available now. We install it on your clinic's server within about two weeks of signing. It runs on your clinic's own WhatsApp Business account and your clinic's own Meta app, so Meta's own approvals can add time.
For Avlu Complete our target is 20 business days from server and Meta access; a target, not a promise.
One-time price
- Avlu Complete (all four apps)€10,750
- Yearly Updates & Support€2,150from month 13, optional; today's yearly amount
Excluding VAT · installation, 2 on-site training days and 12 months of updates and support included · no monthly payment to Avlu
What you pay the providers directly each month
- Server: Avlu Complete or a larger team
- €16–17 a month
- Encrypted backup off the server
- €3–4 a month
- CloudTalk, per agent (Calls only)
- €19–49 a month
- Meta and WhatsApp fees (Lead Distribution and WhatsApp)
- by use
- Avlu
- No monthly payment
Avlu adds nothing to these amounts and takes no share of them. The amounts are today's approximate figures for a server in the EU (Hetzner), which we recommend for clinics outside Türkiye.
Questions about Avlu Complete
In the demo we plan together the order in which the four apps would be switched on in your clinic.
Are all four apps switched on the same day?
No. Switching everything on at once is too much for a team. We turn the apps on one by one, as your team is ready, with two remote training sessions and close support for each.
Avlu Complete includes 2 on-site training days in Istanbul instead of 1.
Are all four apps available now?
Yes. We install them on your clinic's server and turn them on one by one, as your team is ready; the order of installation above shows where each one stands today.
Lead Distribution and WhatsApp run on your clinic's own Meta app, so Meta's own approvals can add time. Each app's own setup, two remote training sessions and 30 days of close support are included.
Can we start with one app and move to Avlu Complete later?
Yes. Within 12 months of your first go-live, every amount of licence you have paid counts in full; each addition comes with a new licence key and no reinstall.
Moving from 1 app to Avlu Complete costs €5,250, and from 2 apps €2,250 (excluding VAT).
How many users can we have?
As many as you need. Every licence includes unlimited users, shared across all apps: coordinators, sales and call staff, team leaders and admins. You can add, deactivate or swap people at any time.
The clinic owner, doctors who view, edit or approve plans, and read-only managers get accounts too. These roles are limited to plans, approvals, patient files and reports: they cannot reply on WhatsApp, make calls or take leads.
What happens after 12 months?
From month 13, yearly Updates & Support is optional. If you renew, you keep getting new versions, security patches, fixes for changes at Meta, WhatsApp and CloudTalk, and support in Turkish and English.
Today's yearly amount: 1 app €1,100, 2 apps €1,700, Avlu Complete €2,150 (excluding VAT). The renewal is always quoted per year.
If you do not renew, your installed version keeps working; you just get no updates and no support. The shared core and Treatment Plan keep working as delivered. Lead Distribution, Calls and WhatsApp depend on Meta and CloudTalk, which change how their connections work on a regular basis, so their connection is guaranteed to keep working only while Updates & Support is active.
Do we pay Avlu anything every month?
No. You pay once for each app; installation, training and 12 months of updates and support are included in the price. There is no monthly payment to Avlu.
Your server, the backup off the server and, if you use them, CloudTalk and Meta's message fees are paid each month directly to those providers. We add nothing to these amounts and take no share of them.
Today's approximate amounts: the server costs €27–36 a month (1-2 apps) or €45–63 (Avlu Complete or a larger team), and the backup off the server €4–7 a month.
Let us plan the four apps together.
In a 30-minute demo we plan which app you start with, and in what order the others follow.